Information management

Workplace monitoring needs worker consent, says select committee

Employers looking to monitor their employees through connected devices should only to so with the consent of those affected due to negative impacts such surveillance can have on work intensification and mental health Continue Reading

How to improve developer productivity

In this week’s Computer Weekly, our latest buyer’s guide examines the developer experience and looks at how critical it can be for productivity. The tech sector still struggles with diversity and inclusion – we ask what’s standing in the way of ethnic minorities making it to the top. And Goldman Sachs’ CDO tells us how a ‘tech-nerd’ built a career in financial IT. Read the issue now. Continue Reading

Wirral Council set to deploy Microsoft Fabric data platform

The platform, which is being developed in collaboration with Simpson Associates, will be used to aid decision-making and improve operations Continue Reading

Vast Data Platform aims at storage everywhere for AI/ML workloads

Vast Data to offer storage with data lake and warehouse functionality built in natively, in anticipation of a huge surge in AI/ML workloads and a need for ever-larger data stores Continue Reading

We’re doing AI all wrong

In this week’s Computer Weekly, AI is being imposed upon society from the top down and the socio-economic implications will cause problems – we talk to an expert who says there is a better way. We find out how hackers – the good kind – are turning to AI to make their work more effective. And we examine how generative AI will affect the datacentre. Read the issue now. Continue Reading

What does a knowledge champion do?

Knowledge champions use communication and leadership skills to encourage their department or group members to adopt knowledge management best practices. Continue Reading

Large language models harnessed for education

Large language models are being used to teach, support and assess students, enhancing education rather than impairing it Continue Reading

Chief data officer interview: Neema Raphael, Goldman Sachs

After two decades at Goldman Sachs, Neema Raphael tells Computer Weekly about his tech journey at one of the world’s biggest banks Continue Reading

Gartner: Steps to improving test data management

Product teams face issues around poor practices in test data management and failure to comply with data regulations – we look at ways to address those issues Continue Reading

How generative AI fuels customer experience programmes

Generative AI could be a game-changer for CX if firms think use case and not tech. What do recent AI developments mean for customer experience programmes? Continue Reading

Risks of opening up AI

Meta has annouced that its Llama 2 large language model will be freely available under a community licence with certain restrictions Continue Reading

ServiceNow Q2 2023: 23% year-on-year growth with GenAI to fore

ServiceNow has announced second-quarter 2023 revenue of $2.15bn, up 23% on the same quarter in 2022. The digital workflows automation supplier stressed GenAI developments and partnerships Continue Reading

How to accomplish a SharePoint-Teams integration

Depending on the complexity of a business's SharePoint sites, a Teams integration can benefit organizations by being cost-effective and simplifying user access. Continue Reading

Inside Cloudera’s data platform strategy

Cloudera executives outline their business and technology strategy to help enterprises harness generative AI and other capabilities through its work in the open source community and other areas Continue Reading

Artificial intelligence puts Microsoft Azure in top gear

Microsoft’s latest quarterly earnings results show the company’s public cloud business was the largest contributor to revenue Continue Reading

How the high street gains from advanced data analytics

This is a guest blog post by Phillip Sewell, CEO at Predyktable. The high street is finally back in business, with customers flocking back to stores, restaurants and pubs. To fuel and sustain this ... Continue Reading

Small satellite testing gets funding boost

A new facility has been established as part of the government’s £200m funding for Earth Observation Continue Reading

CDO interview: Robert Michael, group head of data, DFS

‘Data Bob’ is transforming data strategy at furniture retailer DFS, aiming to build a digital twin of the company to improve business modelling – but his first task is to make sure people can trust data. Continue Reading

Getting comfortable with data

In this week’s Computer Weekly, we talk to ‘Data Bob’ – the head of IT at furniture retailer DFS – about building trust in data. The vulnerabilities in MOVEit software continue to attract new victims – we assess the impact of the widespread breaches. And we find out how online investigators are trawling social media to gather evidence of war crimes. Read the issue now. Continue Reading

Privacy and participation – technologies to open data for innovation

The Open Data Institute has launched Privacy Enhancing Technologies (PETs) and participatory data programmes. The ODI’s Calum Inverarity explains why they matter Continue Reading

HR software and strategies to combat staff attrition

While there is no simple technological solution to the problem of staff attrition, a combination of management strategies and business applications can improve engagement and retention Continue Reading

Online Safety Bill screening measures amount to ‘prior restraint’

The Open Rights Group is calling on Parliament to reform the Online Safety Bill, on the basis that its content-screening measures would amount to “prior restraint” on freedom of expression Continue Reading

Time to sound the alarm as AI hype catches fire

One of the most worrying things that’s coming out of recent research, both ours and other people’s, is just how wildly different attitudes to AI – and especially generative AI – can be between ... Continue Reading

Microsoft’s Nadella sees massive growth opportunity in AI

Microsoft CEO Satya Nadella uses his keynote at the company’s Inspire partner conference to discuss the economic potential of artificial intelligence Continue Reading

‘Significant gaps’ in UK AI regulation, says Ada Lovelace Institute

UK government’s plans to diffuse regulatory responsibility for AI among existing regulators will mean the tech is “only partially regulated”, while its data reforms will undercut already-limited existing protections, says Ada Lovelace Institute Continue Reading

Computer Weekly: Soaring ahead with data at Rolls-Royce

In this week’s Computer Weekly, we find out how aerospace giant Rolls-Royce is using data science, machine learning and internet of things to improve its competitive advantage. We examine the benefits and best practices in software-defined storage. And we analyse calls for a review of laws around the use of computer evidence prompted by the Post Office IT scandal. Read the issue now. Continue Reading

Police Scotland use cloud for biometric data despite clear risks

Police Scotland confirms it has stored significant volumes of biometric data on a cloud-based digital evidence sharing system despite major ongoing data protection concerns, bringing into question the effectiveness of the current regulatory approach and the overall legality of using hyperscale public cloud technologies in a policing context Continue Reading

UCLH uses machine learning to cope with emergency beds demand

University College London Hospitals NHS Foundation Trust has deployed a machine learning tool which uses real-time data to predict how many emergency beds will be needed Continue Reading

Improve business outcomes by managing data and analytics risk

An effective data and analytics risk and control environment requires a full understanding of data, analytics and AI risks, related risk decisions and their impact on business outcomes Continue Reading

Civil society groups call on EU to put human rights at centre of AI Act

Dozens of civil society groups are calling on EU institutions to prioritise people and human rights in AI legislation as secretive negotiations begin Continue Reading

MPs launch inquiry into government use of data

The Public Administration and Constitutional Affairs Committee is to investigate the possibility of reforming the way government collects and analyses data, and whether the UK census could be scrapped Continue Reading

CaixaBank adds hundreds more IT professionals to support digital transformation

CaixaBank is recruiting 200 more IT professionals in Spain to support its ongoing digital transformation Continue Reading

Digital public services ‘riddled’ with problems, says TUC

The UK’s increasingly digitised public services are plagued by design, governance and workplace issues that are undermining the government’s stated goal of improving efficiency, but can be alleviated by giving public sector workers a greater say in how new technologies are being developed, deployed and controlled Continue Reading

EU formally grants data adequacy to US

The European Commission has formally granted the US data adequacy, allowing companies and organisations to freely transfer personal data across the Atlantic via the EU-US Data Privacy Framework. But privacy activist Max Schrems has already committed to legally challenging the decision Continue Reading

How to assess and stem digital transformation failures

Digital transformation projects have bred a litany of failure. How can this tendency be reversed? Continue Reading

Finland’s VTT partners Nokia on data market

Finish state’s involvement in Nokia project will add weight and capital to work on creating a market for data Continue Reading

Met Office bids to make climate data more accessible with Esri

The Met Office is offering a new data portal, built on Esri’s geographic information systems technology, to enable users to understand local and national impacts of climate change Continue Reading

How Confluent is maintaining its edge in event streaming

Confluent co-founder Jun Rao talks up the company’s business and how it competes with hyperscalers and other suppliers of managed Kafka services Continue Reading

Biometrics watchdog calls for public space surveillance review

The biometrics and surveillance camera commissioner is calling for a review of public space surveillance to gain a clearer picture about the proliferation of Chinese surveillance technology across the public sector, but warns against applying double standards on companies just because they are from China Continue Reading

Privacy campaigners call for UK data adequacy to be revoked

The European Commission should revoke the UK’s data adequacy if its Data Protection and Digital Information Bill passes, which campaigners argue ‘flies in the face’ of the decision Continue Reading

An AI crash is coming: don’t let it drag you down

All the signs are there that an AI crash is coming: overinflated claims and dodgy hype, a serious lack of expectation management, fears around privacy, ethics and fairness, over-enthusiastic ... Continue Reading

Germany: European Court of Justice hears arguments on lawfulness of EncroChat cryptophone evidence

The European Court of Justice will decide whether the collection and sharing of data intercepted by law enforcement from EncroChat crypto phone network is compatible with European law Continue Reading

Allo Bank taps Tencent Cloud in digital banking

Indonesia’s largest digital lender is tapping Tencent Cloud’s TDSQL database management system and cloud infrastructure to provide digital banking services for six million customers Continue Reading

How should global companies respond to the EU’s Artificial Intelligence Act?

This is a guest blogpost by Greg Hanson, GVP, platform sales specialist, Informatica. The impact of EU regulations does not stop at the borders of Europe. We saw this with the General Data ... Continue Reading

CDO interview: Robert Michael, group head of data, DFS

‘Data Bob’ is transforming data strategy at furniture retailer DFS, aiming to build a digital twin of the company to improve business modelling – but his first task is to make sure people can trust data Continue Reading

Driving synergies in digital healthcare

As group CIO of API Holdings, Chandresh Dedhia has been driving synergies across a spectrum of digital healthcare businesses to create operational efficiency and other business outcomes Continue Reading

Salesforce to invest $4bn in its UK business over five years

At its recent London conference, Salesforce UK managing director Zahra Bahrololoumi announced the supplier will invest $4bn in its own UK business over the next five years Continue Reading

AI can never be given control over combat decisions, Lords told

Artificial intelligence is technically incapable of distinguishing between the complex contextual factors of combat situations, and will likely never be able to, according to legal and software experts Continue Reading

How STT GDC is cracking the Philippines datacentre market

The joint venture formed by ST Telemedia Global Data Centres, Globe and Ayala Corporation is building its largest datacentre in the Philippines among other efforts to meet the needs of an underserved market Continue Reading

Scottish government tech accelerator opens latest funding round

The Scottish government’s CivTech accelerator is seeking technology businesses to help develop new tools to improve public services, as well as to address pressing social and environmental issues Continue Reading

Hitachi Vantara: Small part of a big corp and analytics focus

We look at Hitachi Vantara, its storage, its cloud offer, the workloads it targets, and its efforts in containerisation and consumption models of storage purchasing Continue Reading

Oracle shifts database support goalpost

Oracle has updated its maintenance and support across its relational database family – we explore the implications Continue Reading

Why an ecosystem helps IT projects move forward

It used to be the case that IT departments would build or buy, but now there’s an alternative to help organisations integrate different data sources Continue Reading

UK AI plans offer ‘inadequate’ human rights protection, says EHRC

The UK’s equality watchdog says the government must properly consider human rights when implementing rules to regulate artificial intelligence, as current plan offers little protection Continue Reading

How Ikea is driving digital customer experience

Ikea franchisee in four Southeast Asian markets and Mexico taps chatbots, conversational commerce and remote planning, among other capabilities, to drive digital customer experience Continue Reading

Could social media revolutionise war crimes trials?

Computer Weekly speaks with open source investigators about how they use social media to gather evidence of war crimes, and the trouble with using such evidence in legal proceedings Continue Reading

Aussie-built database migration tool makes global debut

MongoDB’s engineering team in Australia has built a database migration tool to help customers migrate traditional relational databases to its document database Continue Reading

Government announces £21m AI diagnostic fund as NHS hits 75

To coincide with the 75th anniversary of the foundation of the NHS, the government has announced a £21m fund for NHS trusts to buy diagnostic tools that use artificial intelligence Continue Reading

Why low code/no code opens doors but no panacea for skills shortages

Citizen development is not without risk but it has a bright future in the enterprise, especially as a way to handle skills gaps Continue Reading

Health and care staff have three months to move to latest NHS patient record service

NHS England has told health and care workers they have until the end of September to switch to the latest patient record system Continue Reading

How Vedanta is harnessing tech in aluminium production

India’s largest aluminium producer Vedanta Aluminium is using industrial internet of things devices to improve emissions control and robotic process automation to improve efficiency, among other digitisation efforts Continue Reading

CIO interview: Stuart Hughes, chief digital information officer, Rolls-Royce

The aerospace giant uses internet of things and sensor technology to create a personalised digital twin for the airlines that fly its engines, but the benefits of further data science and analytics could be even bigger Continue Reading

CDO interview: Mary O’Callaghan, director of technology engagement, British Heart Foundation

Implementing a new data strategy sits at the heart of the charity’s digital transformation as it looks to build on its status as the UK’s largest charity retailer and the highest-grossing charity on eBay globally Continue Reading

Data sovereignty and security driving hybrid IT adoption in Australia

Over half of Australian organisations plan to repatriate some applications from public cloud to on-premise datacentres due to data sovereignty concerns, Nutanix study finds Continue Reading

ServiceNow’s Bill McDermott: a ‘work in progress’

Bill McDermott, president and CEO of ServiceNow, speaks to Computer Weekly about his vision for the company and the technology industry, which he believes to be in the throes of exponential change Continue Reading

Tech entrepreneur Ian Hogarth to chair AI Foundation Model Taskforce

The government has hired tech investor Ian Hogarth to lead its taskforce on artificial intelligence (AI) safety, aiming to tackle the safety challenges presented by AI and build public confidence in the use of the technology Continue Reading

How Fastly thinks differently about CDNs and the edge

Fastly is counting on its developer chops and different approaches towards security and other areas to compete with its rivals Continue Reading

BBVA uses AI and analytics services from AWS

BBVA invests in Amazon Web Services cloud platforms to help transform itself into an organisation driven by AI and data Continue Reading

Citi US Personal Banking turns to AI to ‘delight’ customers with personalised services

Citigroup’s US Personal Banking business has created a repository of customer data and is rolling out a decision engine to provide customers with personalised services Continue Reading

Clop begins naming alleged MOVEit victims

Clop uploaded details of 12 new victims to its dark web leak site late on 14 June, many of them likely linked to the ongoing MOVEit cyber attack Continue Reading

Smart meter value eroded by tech issues

The smart meter roll-out, which is one of the biggest infrastructure projects in the UK, is facing a number of long-term technical challenges Continue Reading

Clop’s MOVEit ransom deadline expires

A seven-day deadline set by Clop for victims of its latest attack to contact it to arrange payment passes today Continue Reading

Ofcom data stolen in MOVEit cyber attack

Communications regulator Ofcom says data on employees and regulated communications companies was stolen by the Clop gang Continue Reading

Progress Software releases patch for second MOVEit Transfer vulnerability

Progress Software releases a patch for a second MOVEit Transfer issue, which was uncovered by third-party security specialist Huntress Security during post-incident code scanning Continue Reading

How Dell is easing edge deployments

Dell’s NativeEdge platform could make it easier to deploy and manage edge computing applications and infrastructure through validated designs for industry-specific applications use cases Continue Reading

Why the ‘digital offensive’ starts with automation

This a guest blogpost by Gert-Jan Wijman, VP of EMEA, Celigo This decade for UK businesses has been epitomised by crises. First the Covid-19 pandemic, then its aftershocks, and now the inflationary ... Continue Reading

CDEI publishes portfolio of AI assurance techniques

The UK’s Centre for Data Ethics and Innovation has published a variety of case studies to show how different assurance techniques can build and maintain trust in artificial intelligence systems Continue Reading

Regulatory ‘lacuna’ around facial recognition threatens rights

The UK is heading for a “legal quagmire” around live facial recognition if the government and regulators do not take action to rein in use of the technology before it becomes ubiquitous Continue Reading

Government and industry figures meet to discuss AI regulation

Tech industry figures are broadly supportive of the need for artificial intelligence to be regulated, but despite growing consensus, there is still disagreement over what effective AI regulation looks like Continue Reading

Podcast: Storage, backup, AI and data classification at RSA 2023

Much discussion at RSA 2023 about artificial intelligence, the risks to data protection, storage and compliance, plus risk and data classification, especially its impacts on access and data management Continue Reading

NatWest and University of Edinburgh form partnership to research data use in banking sector

Scottish university and banking group set up research centre that will aim to improve the use of banking data Continue Reading

TechUK publishes ‘UK tech plan’ for next government

Technology businesses are calling on UK politicians to devise a ‘comprehensive, forward-thinking strategy’ to realise the benefits of technology ahead of the next general election Continue Reading

Workers ‘deeply uncomfortable’ with digital surveillance at work

Employees express discomfort towards employers’ use of various digital surveillance and monitoring techniques, which are often powered by artificial intelligence Continue Reading

Medical regulator drops probe into NHS whistleblower Peter Duffy amid dispute over email evidence

The General Medical Council has dropped an investigation into an NHS whistleblower who exposed widespread clinical harm at Morecambe Bay Trust amid questions over disputed email evidence Continue Reading

Developing an effective ransomware strategy: protecting big data

This is a guest blogpost by Brian Brockway, Chief Technology Officer at Commvault. The ransomware landscape has evolved significantly in recent years, with cybercriminals employing increasingly ... Continue Reading

AI interview: Dan McQuillan, critical computing expert

Critical computing expert Dan McQuillan speaks to Computer Weekly about the top-down imposition of artificial intelligence on society, and how AI is a fundamentally political technology shaped by humanity’s most reactionary tendencies Continue Reading

Met Police director of intelligence defends facial recognition

The Met Police’s director of intelligence has appeared before MPs to make the case for its continuing use of facial-recognition technology, following announcements from the force and the Home Office that they intend to press on with its adoption Continue Reading

CIO interview: Adam Warne, CIO, River Island

The privately owned fashion retailer places a premium on its high street presence, but sees digital innovation as key to improving customer service in stores Continue Reading

How India’s DICV is tapping smart manufacturing

Daimler India Commercial Vehicles has deployed augmented and virtual reality, advanced sensors, data analytics and other technologies to improve manufacturing processes and customer fleet management Continue Reading

Want to become a data-driven organisation? Start thinking differently about change management

Chatting with a client recently about the importance to a data-driven* organisation of having a good Chief Data Officer, or CDO, we turned to the topic of change management. But halfway through the ... Continue Reading

Nvidia CEO sees ChatGPT as iPhone moment for AI

It took the iPhone to kickstart a revolution in mobile phone usage, and Jensen Huang believes datacentres will radically change to support AI workloads Continue Reading

UK, US and Australia jointly trial AI-enabled drone swarm

British, American and Australian military organisations have trialled the use of artificial intelligence (AI) in drones in a collaboration designed to drive their adoption of AI-powered military tools Continue Reading

How Pendula is driving customer communications

The Australian startup’s conversational messaging platform lets businesses draw on internal and external data to cross-sell and upsell their offerings while improving customer retention Continue Reading

Qlik CEO: We will remain agnostic

Mike Capone assures customers that Qlik will remain agnostic following its acquisition of Talend and that its data analytics and integration tools will continue to work with rival platforms Continue Reading

Diageo mixes with SAP and IBM on a five-year global IT modernisation

Diageo says is aiming to leverage SAP and IBM’s expertise to modernise its IT environment and standardise its business operations across 180 countries Continue Reading

Cabinet Office publishes response to data sharing for digital ID consultation

The majority of respondents to government’s consultation on data sharing for digital identity are critical to the plans and concerned about data privacy, but Whitehall’s response says many of the responses ‘were driven by anti-digital commentaries’ Continue Reading

Two-thirds of all 2022 breaches resulted from spear phishing

Research by Barracuda Networks has found that, despite the low volume of spear-phishing attempts, the attacks are highly successful and have major consequences Continue Reading

Cohesity Turing aims AI tools at backup and ransomware

Backup supplier continues to enrich its ecosystem with more artificial intelligence for backup and ransomware, with chat-like reporting functions and new security partners in its alliance Continue Reading

Aston Martin gets F1 pole position with NetApp storage

AMF1 race team tracks hundreds of car sensor metrics for raceday and post-event analysis that has seen it surge forward in recent Formula One rankings with NetApp NVMe storage Continue Reading

Gartner: Exploring the short- and mid-term implications of ChatGPT

ChatGPT and competitors such as Google’s Bard mark a significant shift in the market for data and analytics Continue Reading